Shipping policy

At Dear Carolina, we want your shopping experience to be just as lovely as the pieces you bring home! We work hard to carefully package and ship every order as quickly as possible. All orders are processed within 1–3 business days after your order has been placed, excluding weekends and holidays. Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package every step of the way. We ship through trusted carriers such as USPS, UPS, and FedEx, with standard shipping typically taking 3–5 business days after shipment. Please note that delivery times may vary depending on your location, weather conditions, and carrier delays.

Need your order in a hurry? If you require rush shipping, please contact us before placing your order or leave a note at checkout, and we'll do our best to accommodate your request. Additional shipping fees may apply. We kindly ask that you double-check your shipping address before placing your order, as Dear Carolina is not responsible for lost or delayed packages due to incorrect addresses provided at checkout. Once a package has been marked as delivered by the carrier, we are not responsible for missing or stolen packages. If you experience any issues with your shipment, please reach out to us at shopdearcarolina@gmail.com, and we'll do our best to assist you. Thank you for shopping small and allowing us to send a little piece of Carolina your way!

With love, from Carolina.